Confrere is free for end-users, but it’s a paid service for professionals and companies with their own account. People won’t accept paying for a tool that fails them, which means bugs and connection issues aren’t just embarrassing, they’re unacceptable. Fixing them is essential to our business model.
We use the WebRTC API for our video calls. It’s a web standard that allows two browsers to transmit data directly, such as real-time video and audio, without any servers in between.
We’re currently one of the few companies that support WebRTC video calls not only in Chrome and Firefox, but also Edge, Safari, iPhone and Android.
We feel lucky to be a part of a great community of people willing to share knowledge and help each other out, from the browser teams who respond and fix the bugs we report, to the individual contributors providing excellent tooling to the WebRTC community free of charge.