To main content

Free trial period, fair pricing, and any-time cancellation

We believe good business means satisfied customers. We want you to use Confrere because it is the best tool for you, not because you are locked into a contract.

...or see pricing

Good business means satisfied customers

We believe that the best way for us to create a world-class product is by having conversations with our customers and making improvements based on their feedback. We hope to do a good enough job that our customers will be happy, feel that their workflow has improved, and maybe even go so far as to recommend Confrere to their peers and colleagues.

Therefore, Confrere allows your to cancel any time

Because Confrere is a digital product, there’s no need for individual customers to make big investments when they subscribe to our service. Our greatest expenses are the salaries we pay our employees who develop and operate Confrere, and offer customer service.

Therefore, we don’t feel there are any good reasons to bind our customers to a contract. As a customer of Confrere, you pay monthly, and you’re free to cancel your subscription at any time.

In the future, we’ll offer the option to pay annually, but only in order to offer discounted prices to those who are confident that they’ll use Confrere for the long-term.

Your team pays for Confrere based on usage

The price you pay for Confrere per month is dependent on how many “active team members” you have. An “active team member” is anyone who has made at least one video call within the monthly billing period. During periods in which you have no active team members, you are billed for the organization’s owner (the equivalent of one team member) so that you can retain your Confrere web address.

Example case: The Clinic

The clinic has one Confrere account. There are three primary care physicians who work there - Dr. Fernandez, Dr. Williams, and Dr. Levine.

  • In May, Dr. Fernandez did not have any video appointments, Dr. Williams had 3 video appointments, and Dr. Levine had 30 video appointments. The clinic pays only for two active team members in May.
  • In June, Dr. Fernandez had 23 video appointments, Dr. Williams had 13, and Dr. Levine had one. The clinic pays for 3 active team members in June.
  • In July, none of the PCPs had any video appointments. The clinic pays their subscription’s flat rate, which is the equivalent of one team member.

And because we only charge for team members who make video calls, a clinic can, for administrative purposes, add team members who don’t make calls to their Confrere. For instance, the medical secretary can be an administrator on their Confrere at no extra cost.

We know that Confrere is only one of the many tools that you use

We are a company that specializes in making a video calling tool for professional relationships. Among our various clients, you will find physicians, therapists, lawyers, and consultants.

All of these professionals use a variety of tools during their work day, and we know that Confrere is only one of them. For this reason, we have no competition clauses in our contracts. Our goal is to be the best tool for video calls, and to work as seamlessly as possible with the other tools that you require in order to best do your job.


Get in touch with Svein Willassen. He speaks to new and existing customers every day, and is part of Confrere's founding team.