We believe that the best way for us to create a world-class product is by having conversations with our customers and making improvements based on their feedback. We hope to do a good enough job that our customers will be happy, feel that their workflow has improved, and maybe even recommend Confrere to their peers and colleagues.
Because Confrere is a digital product, there’s no need for individual customers to make big investments when they subscribe to our service. Our greatest expenses are the salaries we pay our employees who develop and operate Confrere and offer customer service.
Therefore, we don’t feel there are any good reasons to bind our customers to a contract. As a customer of Confrere, you pay monthly, and you’re free to cancel your subscription at any time with a 30-day cancellation period where you can continue to use the service.
Our pricing is based on the number of seats in your subscription. Each seat represents a reserved spot for a team member to access and use the platform. Billing is fixed to the number of seats, regardless of how often the platform is used.
The clinic has one Confrere account. There are three general practitioners (GPs) who work there - Dr. Fernandez (the owner of the clinic's Confrere), Dr. Williams, and Dr. Levine.
Our speciality is making a video calling tool for professional relationships. Our various clients include physicians, therapists, lawyers, and consultants. They all use a variety of tools during their workday, and we know that Confrere is only one of them. Therefore, we have no competition clauses in our contracts. Our goal is to be the best tool for video calls and to work as seamlessly as possible with the other tools that you require in order to best do your job.