We design video calls for industries where every interaction matters like healthcare, public authorities, fintech, insurance, and legal. In these fields we know that accessibility isn’t a “nice-to-have” feature — it’s essential for trust, inclusion, and confident participation. Everyone should be able to participate fully with no exceptions.
Each update might look small on its own, but together they make a big difference for people relying on screen readers, keyboard navigation, or assistive technologies. And more to come.
Some highlights:
These improvements were shaped by user feedback and internal accessibility audits. By standardizing our UI components, we improve both usability and accessibility.
We’re laying the foundation for future improvements:
These are part of our commitment to accessibility by design and by default, and to compliance with the European Accessibility Act (EAA).
Healthcare:Patients must understand and engage in their care, free from technical barriers.
Public authorities: Citizens and employees need transparent, accessible access to information and services.
Fintech & insurance:Clarity and inclusion are vital in financial decision-making and information.
Legal:Every participant must be able to follow, contribute, and avoid costly mistakes.
Read more about our different use cases and how video calls can be used in your industry here.
At our pre meeting test, users can test before the meeting: “Can you see yourself?”, “Can we hear you?”, “Can you hear the sound?”. We ask if the user can, not if the technology works. This human-centered approach helps eliminate technical obstacles like firewall restrictions, while keeping the focus on the experience.
We don’t just ask about audio or video during the meeting. Our in-app feedback captures the full journey – from preflight to post-meeting – so improvements are based on real experiences, not assumptions.
We support a majority of authentication methods like BankID, Freja, and SITHS. But we also know that pre-require some specific settings that not everyone is set up for. That’s why we made it easy for to as a customer to meet your end-users in other ways as well but still keep up the security intact:
Customers can use their own colors, logos, and names throughout the journey. But we don’t leave it to chance – built-in accessibility checks ensure that every patient receives an inclusive, usable experience.
We aim for that every interface element shall works seamlessly with screen readers, and keyboard navigation is supported. Navigation is intuitive, predictable, and frustration-free.
We know there’s always more to do. That’s why accessibility is built into our workflows: every new feature, every release, every test.
Want to know more? Read our latest accessibility statement Accessibility Statement (Compodium)
If you encounter barriers or have suggestions, we want to hear from you — your input helps us shape a communication platform that works better for everyone.