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Using video with your EHR system

Because Confrere works in your browser rather than in an app, you can easily use it in combination with your electronic health record system.


...or see pricing

No installs necessary - all you need is a webcam and microphone

Confrere works in combitation all EHR systems. You don’t need to install any software in order to use Confrere, and you can use it on any computer. Confrere works on all modern browsers, like Chrome, Firefox, Safari, and Microsoft Edge.

When you sign up with Confrere, we test your network so that you can be certain that your internet connection is strong enough for a high quality video call.

And there's no need for expensive equipment - regular inexpensive webcams and microphones work great for video appointments.

Find a setup that suits you

An ideal setup allows you to see both your EHR system and your patient at the same time. This can be done on one screen, or on two spearate screens.

Both your EHR system and Confrere on one screen

You may think that you need an extra computer screen to do video appointments, but it’s not uncommon to have a screen large enough for both your EHR system and your video appointment beside each other in two separate windows.

Do you use Citrix, a terminal server, or a VPN?

You can use Confrere even if your EHR system runs through Citrix, a terminal server, or a VPN. The only thing you have to remember is to open Confrere in your Internet browser on your computer, or to open it on another computer, or tablet.

You can also use Confrere in a web browser running on a Citrix terminal server, if the server is configured to handle video through the browser on the local computer.

If you have any questions about how to make this work, don’t hesitate to contact us.

EHR system on your computer, Confrere on your tablet

Confrere works on iPads and other tablets. This means that you have the same setup over video appointments that you have during in-person appointments: your EHR system is open on your computer, but instead of seated nearby in a chair, your patient is “seated” in your tablet. We recommend buying a tablet stand so you can place it next to your computer and easily glance back and forth between screens when needed.

Mark video appointments down in your calendar, and make them easily bookable

Most EHR systems have a field in which you can specify the type of appointment. This allows you to configure video appointments as its own type of appointment, confirmed by an email or text message sent to patients after they've booked a video appointment. In this text, it’s important that you include the link to your Confrere. Contact your EHR system for detailed instructions on how to configure different types of appointments.

Read about how your can charge for video appointments, and on reimbursement for video appointments (in the US).

If you have an online form patients use to make appointments, you can recommend that patients use the "Comments" field to request a video appointment if they want one. In addition, we recommend that you consider setting aside daily or weekly “video-hours” as an alternative to booked video appointments, in which you can have both scheduled appointments and time for drop-ins.

Our ongoing dialogue with EHR systems

We are a company that specializes in creating video calling tools for professional purposes. Among our clients are physicians, therapists, lawyers, and consultants.

All of these professionals need a variety of tools in their working day, and we know that Confrere is only one of them. So that we can ensure that Confrere fits seamlessly into the physician’s work day and in harmony with their other tools, we are in an ongoing dialogue with various EHR systems about how Confrere and EHRs together can facilitate the best possible experience for the physician.

Anders Aspaas
Anders Aspaas
Head of Sales
anders@confrere.com
Phone number +47 984 24 471
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